The Gaggia Carezza is a highly rated starter pump-driven machine. The casing is made of an ABS plastic, which is definitely not as durable as the stainless steel and brass found on more expensive models. Some users do complain that this machine is noisy and that there is no area for cup warming. The Carezza also has a shallow drip tray, and some people report a leaky wand, but the Carezzo gets high marks as a basic machine that makes top-quality espresso. If you are looking for a cheap machine that makes high quality espresso, this is for you. However, do not rely on this machine lasting you a long time, you may have to replace it sooner than you think.