Buying refurbished means more than just a great discount. When you buy refurbished products from Whole Latte Love, you can be sure you're getting the best in the business. As the only factory-authorized espresso coffee machines repair and refurbishment center on the Internet, we guarantee that all of our refurbished products have gone through a comprehensive 10-point Inspection and Repair Process. When espresso coffee machines are returned, a certified technician goes through an inspection and repair procedures to ensure each espresso coffee machine is restored to perfect working order. The exterior housing is checked for significant blemishes, scratches or dents, if the machine does not pass the inspection, the housing will be replaced. Then the technicians remove the top panel to check the boiler, connectors, electrical clips, lines and wiring for any wear. After all is checked out or parts replaced the espresso coffee machines are put back together and gone through a rigorous test. They go from a typical brewing session, from grinding to steaming, and the performance level of all the espresso coffee machines to make sure the machine meets the same standards of a new machine. Once the espresso coffee machines are tested they are taken apart for a thorough cleaning. All removable parts are taken off soaked and cleaned. Once the espresso coffee machine is reassembled the entire machine is given a final test. These machines have a 6 month or 1 year warranty and Whole Latte will keep your machine running smoothly for years to come. You can save about half of the cost of a new espresso coffee machine.